Know Your Rights After an Auto Accident in Oregon

You Have the Right to Choose Your Auto Body Repair Shop

Under Oregon law, you have the legal right to choose where your vehicle is repaired after an accident. Your insurance company may recommend or suggest a “preferred” or “network” shop, but the final decision is always yours — not the insurer’s.

At Bodyworx Automotive Services, we work for YOU, the vehicle owner — not the insurance company.

Important Oregon Consumer Protection Notice:

If an insurance company pressures, misleads, or attempts to direct you to a specific repair facility against your wishes, this practice is commonly referred to as steering. Insurance steering is prohibited under Oregon insurance regulations.

Our Repair Guarantees:

• You choose your repair facility — as protected by Oregon law.
• Lifetime warranty on all workmanship for as long as you own the vehicle.
• OEM-compliant repair procedures using modern equipment and repair technology.
• Timely repairs with clear communication throughout the process.

Common Insurance Steering Statements (and the Truth):

• “That shop is not in our network.”
• “We can’t guarantee repairs if you don’t use our preferred shop.”
• “Your repairs may take longer if you choose your own shop.”
• “You may have to pay more out of pocket.”

The Truth: These statements are misleading.

Oregon law does not require you to use an insurance-preferred repair facility. Bodyworx Automotive Services works directly with all insurance companies, follows industry and manufacturer repair standards, and handles the required paperwork on your behalf.